Anoop V
Anoop V · UX Writer · Chennai, India

I make interfaces
speak human.

For the last fifteen years, I've rewritten the language inside enterprise products, turning system-speak into something users can actually understand.

Anoop V, UX Writer
3 products
Microsoft 365 onboarding, HR mobile, gamified learning
6+ years
UX writing, close to the product, close to the user
1 belief
Every confused user is a copy problem in disguise
Selected Work

Three products. Three language problems.

Each case study lifts the lid on what was broken, what I rewrote, and why it worked.

01 · UX Writing

HR365 TalentPro: the donut chart that asked users to do the math

HR mobile + tablet·Microcopy & visualization·2024
Before
Earnings Pie Chart
→
After
Your Salary Breakdown · Net pay ₹32,000
Killed the chart. Surfaced the answer. Removed the #1 user complaint. Read →
02 · UX Writing

TCS Modern Workplace: the portal that spoke only to itself

Office 365 onboarding·Status, errors, support copy·2019 to 2021
Before
Status: Awaiting License
→
After
We're setting up your license. Update in 48 hours.
Fewer support tickets. Faster onboarding. One voice across pending, error, and success. Read →
03 · UX Writing

Office 365 Engage: the gamified learning app that forgot to sound human

Enterprise learning platform·Voice, tone, gamification copy·2020 to 2022
Before
Your assigned learning journeys
→
After
Your custom journeys. Pick where to start.
Built the voice system first. Then rewrote everything from onboarding to badges against it. Read →
Contact

Let's see if I can write something for you.

Open to UX writing roles, full-time or contract. I reply within a day.