Anoop V
Anoop V · UX Writer · Chennai, India

I make interfaces
speak human.

For the last fifteen years, I've rewritten the language inside enterprise products, turning system-speak into something users can actually understand.

Anoop V, UX Writer
3 products
Microsoft 365 onboarding, HR mobile, gamified learning
6+ years
UX writing, close to the product, close to the user
1 belief
Every confused user is a copy problem in disguise
Selected Work

Three products. Three language problems.

Each case study lifts the lid on what was broken, what I rewrote, and why it worked.

01 · UX Writing

HR365 TalentPro: the donut chart that asked users to do the math

HR mobile + tablet·Microcopy & visualization·2024
Before
Earnings Pie Chart
After
Your Salary Breakdown · Net pay ₹32,000
Killed the chart. Surfaced the answer. Removed the #1 user complaint. Read →
02 · UX Writing

TCS Modern Workplace: the portal that spoke only to itself

Office 365 onboarding·Status, errors, support copy·2019 to 2021
Before
Status: Awaiting License
After
We're setting up your license. Update in 48 hours.
Fewer support tickets. Faster onboarding. One voice across pending, error, and success. Read →
03 · UX Writing

Office 365 Engage: the gamified learning app that forgot to sound human

Enterprise learning platform·Voice, tone, gamification copy·2020 to 2022
Before
Your assigned learning journeys
After
Your custom journeys. Pick where to start.
Built the voice system first. Then rewrote everything from onboarding to badges against it. Read →
Contact

Let's see if I can write something for you.

Open to UX writing roles, full-time or contract. I reply within a day.