About
Anoop Vijayachandran, UX writer.
I like the moment when a confused user re-reads a sentence and finally gets it. I like fixing that sentence, it creates a euphoric moment.
I write the language inside enterprise products: onboarding, errors, empty states, status copy, the small sentences that decide whether a user feels guided or stranded.
Six years in UX writing, fifteen in technical writing and documentation overall, across TAO Digital Solutions, HR365, TCS, and AMI. Currently between roles and open to UX writing positions.
P.S.
I also write fiction under the name Anoop Vijayan. My latest book on Amazon →
The AV monogram in the masthead has its own little story. How the logo came to be →
Roles
Mar 2025 to Mar 2026
Senior Technical Writer · TAO Digital Solutions
Led UX writing and documentation for a SaaS product. Created clear in-app content and scalable standards built with AI-assisted workflows.
Mar 2024 to Mar 2025
UX Writer · HR365
Microcopy and language audit for the TalentPro mobile app, covering salary, attendance, and navigation.
Aug 2019 to Mar 2024
UX Writer · TCS
Modern Workplace (Office 365 onboarding) and Office 365 Engage (gamified learning). Voice systems, status copy, error states.
Mar 2016 to Aug 2019
Technical Writer · TCS
Authored user guides and FAQs; proofread and curated e-learning courses for enterprise rollout.
Feb 2011 to Mar 2016
Technical Writer · AMI
Created user guides, help systems, marketing brochures, and video tutorials for enterprise infrastructure software.
What I work on
Microcopy
CTAs, errors, status, empty states. The sentences that decide if users continue or leave.
Voice systems
Defining how a product sounds, then making sure every screen actually sounds like it.
Onboarding
First-run flows, step labels, confirmation copy. The part where most users decide to stay or churn.
Got a confusing product? Let's talk.